top of page
Search


Jesse Good
Feb 11, 20225 min read
Defining Customer Relationships (and Why They Matter)
This article is the first in the "Happy to Help" Series, ongoing articles focused on elevating customer service experiences. Customer...
3 views0 comments


Jesse Good
Feb 11, 20223 min read
Three Vital Tips for Managing Client Relationships to Avoid Business Breakups
During my sophomore year of high school, I met a girl named Julie, who was a senior. We dated for a couple of months at the start of the...
1 view0 comments


Jesse Good
Feb 11, 20223 min read
Three Tell-Tale Signs That Your Customer Service Sucks (and You Don't Know It)
I recently worked with an entertainment venue that was interested in improving their customer experience. They used a customer survey...
2 views0 comments


Jesse Good
Feb 11, 20222 min read
Three Powerful Habits of Wildly Successful Customer Service Organizations
We live in a world of self-driving cars, viral media, and devices that can respond to voice command from anywhere in your home. In this...
4 views0 comments


Jesse Good
Feb 11, 20222 min read
Customer Service The Next Generation
“The customer is always right.” The phrase is attributed to Harry Gordon Selfridge who operated department stores in London. He is...
4 views0 comments


Jesse Good
Feb 11, 20221 min read
NEWSFLASH: Customer Success is Not Just for SaaS Companies
Last year while shopping at Lowe’s, I had the opportunity to meet Gordon. Gordon works the lawn and garden section and was an immense...
4 views0 comments
BLOG
bottom of page