In their 1993 book, Raving Fans, Ken Blanchard and Sheldon Bowles published what they labeled a “revolutionary approach to customer...

As we are now passed the holidays, I feel that I reasonably discuss something that we all hate—lines. The unfortunate thing is that the...

I wrote in my last post about growing up in a small town in Wyoming. I knew kids that rode horses to school, and there were gun racks...

I grew up in a small town in Wyoming, population: 8,000. My grandfather owned a farm that was over 1,000 acres, I knew kids that rode...

I grew up in the small town of Cody, Wyoming. In 1993, Cody’s population was about 8,500 residents, and there were less than ten...

Branding Day—an annual tradition on the Good family farm. My grandfather lived in Wyoming and had a thousand acres of land where he...